Last Updated: [27-Sep-2024]

At GummyWhimsy, we understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy to understand the procedures and conditions related to order cancellations:

Order Cancellation Timeframe:

1. Standard Orders:

You may cancel a standard order within [number of hours] hours of placing the order. Once the order has been processed or shipped, it cannot be canceled.

2. Custom or Pre-Order Items:

Orders for custom or pre-order items may have a different cancellation timeframe. Please refer to the product description or contact our customer support team for specific details.

Cancellation Process:

1. Contact Customer Support:

To cancel an order, please contact our customer support team at [contact@email.com] as soon as possible. Provide your order number and a brief explanation of the reason for cancellation.

2. Cancellation Confirmation:

Our customer support team will review your request and confirm the cancellation if it is within the specified timeframe. You will receive an email confirming the cancellation if successful.

Exceptions:

1. Shipped Orders:

Once an order has been shipped, it cannot be canceled. Please refer to our return policy for information on returning shipped items.

2. Customized or Personalized Items:

Orders for customized or personalized items may be subject to additional cancellation restrictions. Please check the product description or contact our customer support team for details.

Refund for Canceled Orders:

1. Standard Orders:

If your order is canceled within the specified timeframe, you will receive a full refund to the original payment method.

2. Custom or Pre-Order Items:

Refunds for custom or pre-order items may be subject to certain conditions. Please check the product description or contact our customer support team for details.

Changes to the Cancellation Policy:

GummyWhimsy reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on the website.

If you have any questions or concerns regarding our cancellation policy, please contact our customer support team at [contact@email.com].

Thank you for choosing GummyWhimsy!